Guide delivers ai powered answers to your customers instantly, is available in over 40 languages, and is available on any channel you interact with your customers, even mobile app. Knowledge database software free download knowledge database top 4 download offers free software downloads for windows, mac, ios and android computers. Their price is very competitive compared to other knowledge management software vendors, especially when it comes to self hosted php solutions. Knowledge base for your it support signup for freshservice. Proprofs knowledge base software integrates seamlessly with popular tools including help desk systems, live chat software, analytics tools and more. Forget about recurring billing that only hurts your bottom link. The knowledge base software is an application that helps you create, organize, and publish information about your product or service. Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. Create a worldclass documentation site in 30 seconds. Knowledge base software novo solutions web software. Free knowledge base software is an application your company can use to publish every article and document your customers need to solve problems themselves. It enables the creation of a knowledge base that is integrated with the skills, knowledge, experience andor functionality of a specific business domain, service or product. Inforapid knowledgebase builder is a free knowledge base software for windows. Knowledge database software free download knowledge database top 4 download offers free software downloads for windows, mac, ios and android computers and mobile devices.
Download knowledge management freeware software downloads. You can create mind maps with several interconnected knowledge items. Servicedesk plus is a webbased knowledge base software designed to efficiently help endusers without the need for direct contact with technicians. Knowledge base vista freeware, shareware, software. This type of tool will allow you to store, manipulate, and retrieve organizational data for further use in other software. Knowledge base software software free download knowledge base software top 4 download offers free software downloads for windows, mac, ios and android computers. Download slite, a free knowledge base software to improve your teams collaboration and transparency. Knowledge base software is an application your company can use to publish every article and document necessary for customers to.
However you plan on using your information, weve analyzed more than 200 different knowledge management solutions in capterras directory to come up with this list of the top five free km software options. I think user is right on the money about evernote product. The infixi ost to pst freeware software easily solve all the. Access and retrieval of critical information has never been easier, thanks to the open source knowledge base software bitrix24 provides. Comm100 knowledge base integrates seamlessly with our live chat solution for a perfectly balanced support experience that offers the best of selfserve and agentbased assistance. Developers are also interested in software that they can.
It is the fastest, smartest way to share and manage. Knowledge base software software free download knowledge base software top 4 download offers free software downloads for windows, mac, ios and android computers and mobile devices. Build a comprehensive knowledge base with solutions to incidents and problems that can be used by both technicians and employees alike. Document360 is a versatile knowledge base software that can help your team in creating, collaborating, and publishing a selfservice knowledge base for your products and services easily. Piggydb is a flexible and scalable knowledge building platform that supports a heuristic or bottomup approach to discover new concepts or ideas based on your input.
How can your business leverage a free trial of knowledge management software. The top 10 free and open source knowledge management software. On this website, we provide highquality software tools for personal data, information and knowledge management on desktop computers and collaborative knowledge base management over network, you can view the product information, check out the latest news and download the software packages for evaluation. It acts as a knowledge sharing medium that quickly allows users to find and view solution to common problems or answers to frequently asked questions. Our free knowledge base software gives you the tools to do everything you need for free.
A knowledge base improves staff productivity and eliminates time wasted searching for information. Store information for customer support, company intranet, employee training, and more with our. It pulls together your best practices, technical bulletins, tips, and workarounds giving your users access to them in one place. It is the fastest, smartest way to share and manage your knowledge base content. Modelling the application and information storage on a readily identifiable metaphor such as a reference library makes knowledge base easy to learn and intuitive in the way it handles and. Knowledge base vista freeware, shareware, software download. Share information with your team, and find it every time you have a question. Create articles and benefit from shared editing and team feedback. Knowledge base software is an application your company can use to publish every article and document necessary for customers to solve problems themselves. The top 10 free and open source knowledge management. Proprofs knowledge base is simple and easytouse tool to collect, share and centralize information in the form of documents, videos, images or graphics. Knowledge base software software free download knowledge.
Wjjsoft software tools for data, information and knowledge. This means you will gain full control over your software or program and secure all your data. Although we had to get certain features customized according to our needs but their support team exceeded our. Its intuitive user interface and customizable structure and display make it the ideal platform in which to create, capture, store and retrieve documents, files and web pages. The purpose of knowledge base software is to allow you to host your knowledge basecorporate wiki in one centralized hub. With the help of stateoftheart ai, companies such as usa mortgage, newell brands, penguin random house, and many more are turning to capacity for their knowledge base, helpdesk and workflow automation needs. Knowledge base software is an application your company can use to publish every article and document necessar. Free open source windows knowledge management software. On this website, we provide highquality software tools for personal data, information and knowledge management on desktop computers and collaborative knowledge base management over network. The infixi ost to pst freeware software easily solve all the corruption issues and provides you free facility to repair. But an effective lever needs the right fulcrum, or support base. Find out how a knowledge base software like freshdesk can help your business provide a better selfservice experience and build better relationships with.
Knowledgebase software is software that enables creating, publishing and maintaining a database used for knowledge sharing, known as a knowledge base. However i think the complete answer is that there isnt any good open source. They have delivered with great quality and with agility. Phpkb knowledge base software provides the tools to capture and share knowledge as well as to manage the whole knowledge management cycle. Its free for unlimited users, available on mobile and desktop. Capacity is a secure, ainative support automation platform to help you and your team save time and work smarter.
Open source knowledge base software gets a lot of interest for its potential to be free. Lessonslearnedserver is a powerful multiuser knowledge base software that streamlines the collection. Externally, use these systems to create selfservice knowledge bases such as faqs or forums that allow customers to. Knowledge base software phpkb is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. Lessonslearnedserver is a powerful multiuser knowledgebase software that. Your customers will be able to access the information that you publish through a website, where they can find answers for their questions about your product before sending in a support query. Best knowledge base, faq software supportbee supportbee.
Say so long to hunting through email and sticky notes to find that allimportant howto just add critical info to the knowledge base and share with your fellow it pros. The purpose of knowledge base software is to allow you to host your. Discover these top 10 free and open source knowledge management software and select the one that helps in meeting your organizations goals. Airtable is cloudbased database software that comes with features such as data tables for capturing and displaying information, user permissions for managing the database, and file storage and sharing capabilities with document history tracking. Top open source knowledge base solutions knowledgeowl. Proprofs knowledge base software, startgen, project identity, adventnet manageengine servicedesk plus, polar help desk free. Business management software for internal knowledge management. Here comes another vote in favor of phpkb knowledge base software.
Knowledge base vista freeware, shareware, software download best free vista downloads free vista software download freeware, shareware and trialware downloads. Using it, you can create and organize your knowledge database in the form of 3d mind maps. Share it tips with fellow it pros in one central location. Omnistar knowledge management software is a dynamic knowledge base software system that allows you to create a repository of searchable and useful information for your website visitors. This empowers you to offer exceptional customer support by resolving support tickets or tracking customer conversations directly from your knowledge base. Their price is very competitive compared to other knowledge management. Help your customers help themselves with a free trial of knowledge base software from zendesk guide. Store information for customer support, company intranet, employee training, and more with our secure knowledge management software. Aug 28, 2019 6 toprated free and open source database software solutions. Help your customers help themselves with a free trial. Comm100 knowledge base software helps you quickly build a dynamic faq system.
Generalkb, knowledge base software, freeform database. May 30, 2012 i think user is right on the money about evernote product. You can begin with using it as a flexible outliner, diary or notebook, and as your database grows, piggydb helps you to shape or elaborate your own knowledge. The comm100 knowledge base is an amazingly flexible and scalable. There are many technology solutionssuch as business intelligence, big data, data analysis, and data extraction softwarethat can give the required leverage. We came to know about phpkb from this post on stackoverflow and bought it as recommended by julien and ricardo. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge base, or a. Find the best artificial intelligence software for your business. Company knowledge base in a single point use flowlu to create a company knowledge base with all your important data. Penguin random house, and many more are turning to capacity for their knowledge. Knowledge base software free trial how can your business leverage a free trial of knowledge management software.
With spiceworks knowledge base, you can curate content by bookmarking articles from the rest of the spiceworks community and search your teams bookmarks. Generalkb formerly general knowledge base is a versatile and userfriendly free form database and knowledge base software for both individuals and corporations. Youll be able to use our cloud software to create an online knowledge base with all your businesss data. Knowledge database software free download knowledge. The knowledge base software is an application that helps. It is a responsive tool which can be used from any device and platforms, and so it becomes highly convenient to access the information at any time from anywhere. If you need a publicly available knowledge base, then you need to purchase a membership to use this software. However you plan on using your information, weve analyzed more than 200 different. Zendesk is the leading help desk software with guide, a knowledge base solution, built right into it. And because its always available, customers and support agents can use this selfservice portal to find the right information.
Knowledge is every companys primary competitive advantage which is born of experience and unique insight and one should be extra cautious while choosing a tool for building a knowledge repository. Fully customizable free knowledge base software, flowlu offers exceptionally powerful tools to create fully customizable knowledge bases. Both your customers, and employees can now access information within seconds. Freemind is a mind map based knowledge base software for windows, linux, and mac. Customers like to find answers to their questions without having to reach out to customer support.
Like to share content with fellow it pros and encourage users to help themselves. Inforapid knowledgebase builder is a free knowledge base software. With spiceworks free knowledge base kb software, youll be able to. All your users would need to access your information is a standard web browser and an internet connection. Zendesk guide offers knowledge management software that is simple to customize and use as either an internal knowledge base, an it knowledge base, a support agentonly knowledge base, or a customer facing faq tool. Useresponse has been the selected product for our self service support. Generalkb, knowledge base software, freeform database, pim. Freeware knowledge base proprofs knowledge base software. Timelapse is the place to organize and share knowledge, whether its for a customer help center, an internal team knowledge base or a partner portal.
Create a user manual publish policies and procedures manage project documents provide training materials. The knowledge items may be of different types such as text, images, hyperlinks link, file, text field, graphical link, etc. Say so long to hunting through email and sticky notes to find that allimportant howto just add critical info to the knowledge. Cloud based itsm software for your service desk powerful it help desk automation tool to manage incidents, assets and more sign up for freshservice itsm system.
554 481 1518 416 85 71 1499 538 1485 33 1483 75 518 397 1438 462 1277 205 389 693 315 703 302 281 1254 315 761 704 1007 951 1203 640 201